Terms and Conditions

Rental Requirements
Basic Requirements:
All clients must present a valid driver's license and a credit card (Visa, MasterCard or American Express) with the same name as the license.

Minimum age 21 years. The charge for customers ages 21 to 24 will be $5.99 per day and add coverage. Customers ages 21 to 24 may rent up to SUV category (FFAR).
Security Deposit according to the category of the rental car. The Security Deposit will be requested on your credit card.
Valid passport.
Visa, MasterCard or American Express credit card.
Valid driver's license.
Unlimited mileage.
Rates subject to change without prior notice.
Taxes included in the rates.
CDW is mandatory and is included in the prices quoted.

Use of Vehicle: Driving is only allowed in the Republic of Panama.
Debit Cards: US debit cards with the Visa or MasterCard logo are accepted at the time of renting the vehicle, for this the Total Protection Package (TPP) will be a necessary condition for the rental. Pre-paid gasoline will also be included. It will be necessary to obtain card approval for the estimated total up to the SUV category (FFAR).

Additional Drivers: All additional drivers must have a valid driver's license and will be charged $4.99 per day. Additional drivers between the ages of 21 and 24 must meet our requirements in these terms and conditions.

Reservation Policy: All reservations are held until 1 hour after the scheduled reservation time. You can send an email to change your departure time and your reservation will be established. After that time the reservation will be considered a "No-Show" and the reservation may not be held depending on car availability.

Extra Day Charges: All rates are guaranteed for the duration of the original contract. If the vehicle is not returned on the original contract date there will be additional charges for the extra days. If you wish to extend the contract, you must call us for authorization and it will depend on availability.

Drop Off Charge: Pueden aplicar cargos al devolver el auto en una oficina distinta a la del alquiler. El monto de este cargo puede variar dependiendo en la sucursal que lo devuelvan.

Airport Charge: The client must pay a 12% airport charge for contracts opened at Tocumen International Airport, and a 6% airport charge for contracts opened from David Enrique Malek Airport or Albrook Airport.

Other products available: Hertz Rent a Car offers the following products if needed: WiFi / Baby Seats / Accessories. Prices vary according to availability.

Other Charges: There is a mandatory charge of 7% Excise Tax (I.T.B.M.S) on the total of the contract.

Complete terms and conditions